Delivery Times & Postal Charges
We despatch our products across the world via a postal or courier service accordingly. Please note however, that the delivery times listed below may vary slightly according to different continents.
nuIQue Postal Charges
Postal Charges have changed as a result of the UK leaving the EU, and we recommend purchasing products in batches of 9 or less to keep your postal costs as low as possible.
UK from £2.95
Europe from €5.20
USA & Canada from $7.50
Rest of the World from $11.95
The prices stated above are based on the weights.
All orders are processed and sent directly from our UK mailing house.
The Shipping Process
Once you’ve placed your order it’s sent directly to our mailing house. From there we then aim to despatch it within 24 hours.
Please note that our mail house is open Monday to Friday. Therefore do allow extra time accordingly, when you calculate the despatch and delivery times of your order.
All UK orders are despatched via Royal Mail First or Second Class post.
Please expect delivery between 2-5 working days.
Larger orders are despatched via DPD Courier for next day delivery (except Friday, where next day delivery is the following Monday).
All EU orders are shipped via Royal Mail International post or by courier. Delivery across Europe can take between 1-2 weeks.
We use UK Royal Mail International service or a courier for larger parcels.
Please note that North American deliveries can take between 2–3 weeks.
Rest of World (ROW) – including, Australia, New Zealand & Asia. All orders are despatched by Royal Mail International Post, or by courier for larger parcels.
While most Royal Mail international orders have an average delivery time of about 2 weeks, sometimes orders can take up to 4 weeks to arrive.
Whilst we’d love you to receive your order as soon as possible, unfortunately once it leaves us, your product is in the hands of the designated postal or courier service in your area.
Should you experience a delay or problem with your order, please contact us at firstname.lastname@example.org
Please be assured that we’ll thoroughly investigate any delays or losses.